Terms & Conditions

Last updated: 01/02/2026.

Welcome to ETRUE. By accessing or using our website, products, or services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Definitions

  • "ETRUE", "we", "our", or "us" refers to ETRUE Technology Solutions.

  • "User", "you", or "your" refers to anyone accessing or using our services.

  • "Services" refers to the ETRUE website, products, features, and related offerings, including DRM Now, Multi Cloud Services, HWMA, and SaveGate AI.

2. Use of Services

You agree to use ETRUE services only for lawful purposes and in accordance with these Terms. You must not:

  • Use the service for illegal or unauthorized activities

  • Attempt to disrupt or compromise system security

  • Copy, modify, or redistribute any part of the service without permission

  • Use ETRUE services to transmit harmful or malicious content

3. Account & Access

If you create an account:

  • You are responsible for maintaining the confidentiality of your account credentials

  • You are responsible for all activities that occur under your account

  • We reserve the right to suspend or terminate accounts that violate these Terms

4. Intellectual Property

All content, including but not limited to:

  • Text

  • Graphics

  • Logos

  • UI elements

  • Code

  • Design assets

are the exclusive property of ETRUE Technology Solutions and are protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without prior written consent.

5. Payments & Subscriptions

If ETRUE offers paid plans:

  • Prices and billing terms will be clearly communicated

  • Payments are non-refundable unless stated otherwise

  • We reserve the right to change pricing or plans with prior notice

6. Third-Party Services

ETRUE may integrate or link to third-party tools or services. We are not responsible for the content, policies, or practices of third-party providers. Use of third-party services is at your own risk.

7. Disclaimer of Warranties

ETRUE services are provided on an "as is" and "as available" basis. We do not guarantee:

  • Error-free or uninterrupted service

  • Specific results or outcomes

  • Accuracy or reliability of generated content

8. Limitation of Liability

To the maximum extent permitted by law, ETRUE shall not be liable for any:

  • Indirect or consequential damages

  • Loss of data, revenue, or profits

  • Business interruption

arising from the use or inability to use our services. 9. Termination

We reserve the right to suspend or terminate access to ETRUE services at any time, without prior notice, if you violate these Terms. Upon termination, your right to use the services will immediately cease. 10. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be effective upon posting on this page. Continued use of ETRUE services constitutes acceptance of the updated terms. 11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Vietnam, without regard to conflict of law principles. 12. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: sales.ict@etrue-vn.com

Phone: +84 394 004 568

Address: 1/2 Út Tịch, Phường 4, Quận Tân Bình, TP. Hồ Chí Minh, Việt Nam